Legal

dhone88 Terms and Conditions

These Terms and Conditions govern your use of the dhone88 platform. Please read them carefully before registering or placing any bets. By creating an account on dhone88, you confirm that you have read, understood, and agreed to everything set out below.

Last updated: January 2025  |  Applies to all dhone88 accounts
Key Points

What These Terms Cover

A quick overview of the most important areas covered in the dhone88 Terms and Conditions.

Account Eligibility

You must be at least 18 years old to register on dhone88. One account per person is permitted. Providing false information during registration is a breach of these Terms and may result in account closure and forfeiture of any balance.

Deposits and Withdrawals

All transactions on dhone88 are processed in BDT via bKash, Nagad, or Rocket. Deposits are credited instantly. Withdrawals are processed within 30 minutes under normal conditions. Minimum deposit is ৳200 and minimum withdrawal is ৳500.

Bonus Terms

All bonuses and promotions offered by dhone88 are subject to specific wagering requirements. Bonus funds cannot be withdrawn until the applicable wagering requirement has been met. dhone88 reserves the right to modify or withdraw any promotion at any time.

Prohibited Activities

Using multiple accounts, exploiting software errors, colluding with other players, or attempting to manipulate game outcomes are all strictly prohibited on dhone88. Violations will result in immediate account suspension and forfeiture of funds.

Responsible Gaming

dhone88 is committed to responsible gaming. Players can set deposit limits, session time reminders, and self-exclusion periods at any time. If you feel your gaming is becoming a problem, contact our support team immediately for assistance.

Privacy and Security

dhone88 collects and processes personal data in accordance with our Privacy Policy. Your account data is protected by SSL encryption. You are responsible for keeping your login credentials confidential and for all activity that occurs under your account.

These Terms and Conditions apply to all users of the dhone88 platform. By using dhone88, you agree to be bound by these terms in full.

1 Introduction

Welcome to dhone88. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and dhone88 ("the Platform", "we", "us", "our"). dhone88 is an online gaming platform operated under a valid gaming licence, providing casino games, live dealer games, and sports-themed slots to players in Bangladesh.

By accessing the dhone88 website, registering an account, making a deposit, or placing any bet on the platform, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the dhone88 platform.

These Terms should be read alongside the dhone88 Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and dhone88. In the event of any conflict between these documents, these Terms take precedence.

dhone88 reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms. We will notify registered players of material changes via email or in-platform notification.

2 Eligibility

To register and use the dhone88 platform, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a resident of or physically located in a jurisdiction where online gaming is not prohibited by local law.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
  • You must not already hold an active or previously suspended dhone88 account.
  • You must not be acting on behalf of another person or entity when registering or placing bets.
  • You must not be an employee, contractor, or close family member of an employee of dhone88 or any of its affiliated companies.

dhone88 may request documentary proof of age, identity, or address at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension and withholding of any pending withdrawals until verification is complete.

dhone88 is strictly an 18+ platform. If we have reason to believe that a player is under the age of 18, we will suspend the account immediately, withhold any winnings, and report the matter to the relevant authorities where required by law.

3 Account Registration

Each player is permitted to hold only one account on dhone88. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is a breach of these Terms and will result in all associated accounts being closed and any balances being forfeited.

When registering, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, email address, and mobile number. You are responsible for keeping your account information current. If any of your details change, you must update them promptly through your account settings or by contacting dhone88 support.

You are solely responsible for maintaining the confidentiality of your dhone88 username and password. You must not share your login credentials with any other person. dhone88 will not be liable for any losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.

  • Use a strong, unique password for your dhone88 account.
  • Never share your login details with anyone, including dhone88 support staff.
  • Log out of your account when using a shared or public device.
  • Contact dhone88 support immediately if you suspect unauthorised access to your account.

4 Deposits and Payments

All deposits on dhone88 are processed in Bangladeshi Taka (BDT). The platform supports deposits via bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳200. There is no maximum deposit limit, though very large deposits may be subject to additional verification as part of our standard anti-money laundering procedures.

Deposits are credited to your dhone88 account balance instantly upon confirmation of the transaction. If a deposit does not appear in your account within 15 minutes of completing the transaction, please contact dhone88 support with your transaction reference number.

All funds deposited into your dhone88 account must come from a payment method registered in your own name. Deposits from third-party payment sources are not permitted. dhone88 reserves the right to return funds to the original payment source and suspend the account if a third-party deposit is detected.

dhone88 does not charge any fees on deposits. However, your mobile wallet provider (bKash, Nagad, or Rocket) may apply their own transaction charges. Please check with your provider before depositing.

5 Withdrawals

The minimum withdrawal amount on dhone88 is ৳500. Withdrawals are processed to the same payment method used for the most recent deposit, subject to verification. Players must have completed identity verification before their first withdrawal can be processed.

dhone88 aims to process all withdrawal requests within 30 minutes during normal operating hours. Processing times may be longer for larger withdrawal amounts, during periods of high demand, or where additional security verification is required. In all cases, dhone88 will communicate any delays to the player via their registered contact details.

Withdrawals will only be approved where the player has met any applicable wagering requirements associated with bonus funds. Attempting to withdraw bonus funds before meeting the wagering requirement will result in the bonus being forfeited and only the original deposit amount being returned.

  • Minimum withdrawal: ৳500
  • Withdrawal processed to the same method as the most recent deposit
  • Identity verification required before first withdrawal
  • Wagering requirements must be met before bonus-linked funds can be withdrawn
  • dhone88 reserves the right to request additional documentation for large withdrawals

6 Bonuses and Promotions

dhone88 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms, including wagering requirements, minimum odds, time limits, and game restrictions. The specific terms for each promotion are published alongside the promotion itself and form part of these Terms.

Wagering requirements specify how many times a bonus amount must be wagered before it can be withdrawn as real money. For example, a bonus with a 20x wagering requirement means the bonus amount must be wagered 20 times in total before any withdrawal is permitted. Wagering contributions vary by game type — slots typically contribute 100%, while live dealer games may contribute less.

dhone88 reserves the right to withdraw, modify, or cancel any bonus or promotion at any time without prior notice. If a bonus is cancelled after it has been credited to a player's account, the bonus amount will be removed and any winnings generated solely from that bonus may also be forfeited.

Bonus abuse — including but not limited to creating multiple accounts to claim the same bonus, exploiting bonus terms, or using automated tools to meet wagering requirements — will result in immediate account suspension and forfeiture of all associated funds.

7 Game Rules and Fair Play

All games available on the dhone88 platform use certified Random Number Generator (RNG) technology that has been independently audited to ensure fairness. Game outcomes are entirely random and are not influenced by previous results, player history, or any other external factor.

Each game on dhone88 has its own specific rules, which are accessible within the game interface. Players are responsible for familiarising themselves with the rules of any game before placing bets. dhone88 will not be liable for losses resulting from a player's misunderstanding of game rules.

In the event of a technical malfunction during a game session, the round in question will be declared void and any bets placed during that round will be returned to the player's account. dhone88 will not honour payouts generated as a result of a software error or technical fault.

8 Prohibited Activities

The following activities are strictly prohibited on the dhone88 platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of funds, and may be reported to the relevant authorities:

  • Opening or operating more than one dhone88 account
  • Providing false or misleading information during registration or verification
  • Using automated software, bots, or scripts to interact with the platform
  • Exploiting software bugs, errors, or vulnerabilities for financial gain
  • Colluding with other players to gain an unfair advantage in any game
  • Attempting to launder money or use dhone88 for any illegal financial activity
  • Accessing the platform from a jurisdiction where online gaming is prohibited
  • Allowing a third party to use your dhone88 account
  • Engaging in any form of fraud, including chargeback fraud on deposits

dhone88 employs advanced fraud detection systems that monitor all account activity. Any account flagged for suspicious behaviour will be reviewed by our security team. During a review, the account may be temporarily suspended and withdrawals may be placed on hold pending the outcome of the investigation.

9 Account Suspension and Closure

dhone88 reserves the right to suspend or close any player account at any time, with or without prior notice, if we have reason to believe that the account has been used in breach of these Terms. In cases of suspected fraud or illegal activity, dhone88 may also withhold any funds in the account pending investigation.

Players may request the closure of their own account at any time by contacting dhone88 support. If you close your account voluntarily, any remaining balance (excluding bonus funds that have not met wagering requirements) will be returned to your registered payment method within 5 business days.

Accounts that have been inactive for a period of 12 consecutive months may be classified as dormant. dhone88 will attempt to contact the account holder before applying any dormancy policy. Players with dormant accounts should contact support to reactivate their account and access their balance.

10 Responsible Gaming

dhone88 is committed to promoting responsible gaming and providing a safe environment for all players. We offer a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available in your account settings at any time.

If you choose to self-exclude from dhone88, your account will be suspended for the duration you specify. During a self-exclusion period, you will not be able to log in, deposit, or place bets. dhone88 will also remove you from all marketing communications for the duration of the exclusion.

Gaming should be an enjoyable form of entertainment. If you feel that your gaming is no longer enjoyable, that you are spending more than you can afford, or that gaming is affecting other areas of your life, please visit our Responsible Gaming page or contact our support team for guidance and assistance.

For more information on the responsible gaming tools available on dhone88, please visit our Responsible Gaming page.

11 Privacy and Data Protection

dhone88 collects and processes personal data in accordance with our Privacy Policy. By registering on dhone88, you consent to the collection and use of your personal data as described in that policy. We use your data to operate your account, process transactions, verify your identity, and comply with our legal obligations.

dhone88 will never sell your personal data to third parties for marketing purposes. We may share data with trusted third-party service providers who assist us in operating the platform, but only to the extent necessary and subject to appropriate data protection agreements.

All data transmitted between your device and the dhone88 platform is protected by SSL encryption. We store your data on secure servers and apply industry-standard security measures to protect against unauthorised access, disclosure, or loss.

12 Intellectual Property

All content on the dhone88 platform — including but not limited to the website design, logos, graphics, game interfaces, text, and software — is the intellectual property of dhone88 or its licensors. You may not copy, reproduce, distribute, or create derivative works from any dhone88 content without our express written permission.

The dhone88 name, logo, and all associated branding are trademarks of dhone88. Unauthorised use of these trademarks is prohibited and may result in legal action.

13 Limitation of Liability

To the fullest extent permitted by applicable law, dhone88 shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to loss of winnings, loss of data, or loss of opportunity.

dhone88 does not guarantee that the platform will be available at all times or that it will be free from errors or interruptions. We will make reasonable efforts to maintain platform availability but cannot be held responsible for downtime caused by factors outside our control, including internet service disruptions, third-party payment provider outages, or force majeure events.

In all cases, dhone88's total liability to any player shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

14 Changes to These Terms

dhone88 reserves the right to update or modify these Terms and Conditions at any time. When we make material changes, we will notify registered players via their registered email address or through an in-platform notification. The updated Terms will be published on this page with a revised "Last Updated" date.

Your continued use of the dhone88 platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and contact support to close your account.

15 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the dhone88 support team. Our support team is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live chat: available through your dhone88 account dashboard
  • Response time: most queries are answered within 1 hour

For matters related to responsible gaming, account closure, or self-exclusion, please contact support directly and our dedicated team will assist you as a priority.

You're All Caught Up

Ready to Play on dhone88?

Now that you've read the Terms and Conditions, you're ready to get started. Join over 500,000 players in Bangladesh on the platform built for BDT payments and mobile-first gaming.

18+ only. Please play responsibly. Responsible Gaming