Your privacy matters to us. This Privacy Policy explains exactly what personal data dhone88 collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no confusing legal language, just clear answers.
Six key things you should know about privacy on the dhone88 platform.
dhone88 collects only the personal data that is necessary to operate your account, process transactions, and comply with legal obligations. We do not collect data for the sake of it, and we do not build unnecessary profiles on our players.
dhone88 will never sell, rent, or trade your personal data to third parties for marketing or commercial purposes. Your information stays within the dhone88 platform and is only shared where strictly necessary to operate the service.
All data transmitted between your device and dhone88 is protected by SSL encryption. Whether you're logging in, making a deposit, or updating your account details, your data is encrypted in transit at all times.
You have the right to access, correct, or request deletion of your personal data at any time. Contact the dhone88 support team and we will process your request promptly. Your data belongs to you — we just look after it.
dhone88 uses cookies to keep you logged in, remember your preferences, and understand how the platform is being used. We use only the cookies we need. You can manage your cookie preferences through your browser settings at any time.
If you've opted in to receive promotional emails or SMS messages from dhone88, you can unsubscribe at any time through your account settings or by contacting support. We will never send you unsolicited marketing without your prior consent.
dhone88 is an online gaming platform serving players in Bangladesh. When this Privacy Policy refers to "dhone88", "we", "us", or "our", it means the dhone88 platform and the company that operates it. We are the data controller responsible for the personal information you provide when using our services.
This Privacy Policy applies to all personal data collected through the dhone88 website at dhone88.com, the dhone88 mobile application, and any other digital touchpoints operated by dhone88. It covers data collected from registered players, visitors who browse without registering, and anyone who contacts our support team.
If you have any questions about how dhone88 handles your personal data, you can contact our privacy team at any time at [email protected].
dhone88 collects personal data in several ways — directly from you when you register or use the platform, automatically when you browse the site, and occasionally from third-party verification services. Here is a breakdown of the categories of data we collect:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration and KYC verification |
| Contact Data | Email address, mobile number | Registration and account updates |
| Financial Data | bKash/Nagad/Rocket number, transaction history | Deposits and withdrawals |
| Technical Data | IP address, device type, browser, operating system | Automatically on every visit |
| Usage Data | Games played, bet amounts, session duration, login times | Automatically during platform use |
| Communications Data | Support chat logs, email correspondence | When you contact dhone88 support |
| Marketing Preferences | Opt-in/opt-out status for emails and SMS | Registration and account settings |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming request (for example, if you ask us to apply a self-exclusion on medical grounds).
dhone88 uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the reason it was originally collected. The main purposes for which we use your data are:
dhone88 will never use your personal data to make automated decisions that have a significant legal or financial impact on you without giving you the opportunity to request human review of that decision.
Every time dhone88 processes your personal data, we do so on one of the following legal grounds:
Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
dhone88 does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances, and only to the extent necessary:
dhone88 will never share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes. If you receive unsolicited marketing claiming to be from dhone88, please report it to us immediately.
dhone88 uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:
You can manage or delete cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the dhone88 platform. For more information on managing cookies, refer to your browser's help documentation.
dhone88 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account and identity data | 5 years after account closure | AML and KYC legal requirements |
| Transaction records | 5 years from transaction date | Financial regulation compliance |
| Support communications | 3 years from last contact | Dispute resolution and service improvement |
| Technical and usage data | 13 months from collection | Analytics and fraud detection |
| Marketing preferences | Until you withdraw consent | Consent-based processing |
When your data is no longer required, dhone88 will securely delete or anonymise it. Anonymised data — where it is no longer possible to identify you from the data — may be retained indefinitely for statistical and analytical purposes.
As a dhone88 player, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting our support team at [email protected].
Request a copy of all personal data dhone88 holds about you.
Ask us to correct any inaccurate or incomplete data we hold about you.
Request deletion of your personal data where there is no legal reason for us to keep it.
Ask us to pause processing of your data while a dispute or correction request is being resolved.
Receive your personal data in a structured, machine-readable format to transfer to another service.
Object to processing of your data for direct marketing or where we rely on legitimate interests.
dhone88 will respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 60 days, but we will always notify you if an extension is needed.
dhone88 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
In the unlikely event of a data breach that poses a risk to your rights and freedoms, dhone88 will notify you and the relevant regulatory authority within 72 hours of becoming aware of the breach, as required by applicable data protection law.
While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password for your dhone88 account and never share your login credentials with anyone.
The dhone88 platform integrates with a number of third-party services to deliver a complete gaming experience. These include game providers, payment processors, and analytics tools. Each of these third parties operates under their own privacy policies and data protection obligations.
dhone88 carefully selects third-party partners and requires them to handle your data in accordance with applicable data protection standards. We enter into data processing agreements with all third parties who process personal data on our behalf, ensuring they are bound by the same standards we apply internally.
The dhone88 website does not contain links to external websites. If you navigate away from dhone88 through a third-party service (such as your mobile wallet app), the privacy practices of that third party will apply to any data you provide to them directly.
dhone88 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use the dhone88 platform or provide any personal information to us.
If dhone88 becomes aware that personal data has been collected from a person under the age of 18, we will immediately delete that data, close the associated account, and take appropriate steps to prevent further access. If you believe a minor has registered on dhone88, please contact us immediately at [email protected].
Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. dhone88 supports responsible gaming and takes underage access extremely seriously.
dhone88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via their registered email address or through an in-platform notification.
The updated Privacy Policy will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about how dhone88 protects your personal data. Your continued use of the platform after any update constitutes your acceptance of the revised policy.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way dhone88 handles your personal data, please get in touch with our team. We are committed to resolving all privacy-related queries promptly and transparently.
For data rights requests — such as access, correction, or deletion of your personal data — please email us with the subject line "Data Rights Request" and include your registered email address and account username so we can locate your records quickly.
Now that you know how we protect your privacy, you're ready to enjoy everything dhone88 has to offer. Fast BDT payments, 200+ games, and a platform built for Bangladesh players.
18+ only. Please play responsibly. Responsible Gaming